… and how do I view it?
I uploaded a project last night from pix4d desktop and the quality report results are in XML format. I don’t know how to view it like I would the pdf that is generated with the desktop version. I can’t download the project files because they are too big to zip …
I see the issue although I can’t resolve it myself as it’s in the cloud. In the log file it states that the PDF conversion utility failed to start:
[2019.04.24 08:43:32][37%RAM][35%CPU][Info]: Running PDF conversion utility: </opt/pix4dmapper/bin/wkhtmltopdf> …
[2019.04.24 08:43:32][37%RAM][35%CPU][Info]: … with url </tmp/pix4dmapper/project-470542/Yakima/1_initial/report/html/index.html>.
[2019.04.24 08:43:32][37%RAM][35%CPU][Info]: … with pdf </tmp/pix4dmapper/project-470542/Yakima/1_initial/report/Yakima_report.pdf>.
[2019.04.24 08:43:32][37%RAM][35%CPU][Error]: … failed to start the PDF conversion utility
Hi Daniel. The cloud can sometimes have problems with large projects and this issue usually occurs when the image count is over 1200. I have generated the PDF manually and will send it to your account email. I would suggest disabling ortho preview in step 1 processing options if you don’t require it as this can help improve stability.
Thanks a lot for the response!
No Problem. Happy Mapping!
Hi. I too have a project with about 3500 images in the cloud (which I processed last night) and was wondering if I could also get a PDF of the Quality Report.
As you recommended, next time I process more than 1200 images, I will disable the ortho preview. Thank you.
Hi Susan,
Thank you for your message.
Yes, we are aware that in some circumstances the PDF version is not created and made available on the portal.
I created the quality report in PDF format and sent this to you as a direct message.
Happy Mapping!
Hi,
I am just seeing this thread and am processing a project around 3600 images. May I also get a PDF quality report as well please?
I processed a project before this that was just under 1200 images and still got the XML. May I also have a PDF quality report for that project as well please?
Thanks!
Hi @ap1,
Welcome to the Pix4D Community 
.
I see that you uploaded a project with 3496 images yesterday but the process didn’t started yet. Please open the project from the following link and start the processing: PIX4Dcloud.
If this is not possible, please let me know and I will trigger the processing for you.
Regards,
Daniele
Hi Daniele,
Thank you. On my end, it indicated that the processing had started. I had confirmed this about 1 am this morning. Please initiate the processing, I hadn’t realized it hadn’t started since I saw processing.
How long do you anticipate it might take to complete?
Hi @ap1,
You also opened a personal ticket via email and I noticed that it is handled by another agent.
Best,
Hi Nikoleta,
Yes, I requested the quality report since I found this forum. But my ticket was specifically to ask about how long the processing may take for my project and I was informed that it hadn’t even started processing yet even though it said processing on my end. At the time they were separate questions, I wasn’t aware the agent responding to the forum could see my project until they let me know the status.
I just really need to know how long is it anticipated this project will take to process and I will need the quality report for it please.
Kind regards,
Elise
Hi,
It is not possible to know exactly how long the processing of a project will take since the processing time depends on several factors. Although once you upload a project, our system sends you an email with the estimated processing time.
In the following article, you can have more information about what factors affect the processing of the project. Processing speed
The article talks about PIX4Dmapper, so projects on PIX4Dcloud are not affected by the hardware limitations of your local PC but by the resources available by the server. On some occasions, the project may not start processing immediately due to the traffic on the server.
I hope this information was useful for you.
Don’t hesitate to contact us if you need further assistance.
Have a very nice day!
Best regards
Hi Daniel, I’m having the same trouble with the quality report for two projects, they are “BlOQUE-3” and “BLOQUE-2” Can you help me also with this problem??
Thanks
Hi @Leonardo_Corral,
I created the two quality reports in PDF format for the two projects mentioned.
I sent them via private message in order not to share your personal projects with the community.
Let me know if there is anything else I can do for you.
Cheers,
Daniele
Hello,
I too had trouble receiving a quality report in pdf format for one of my uploaded projects. Can you please provide the report? the link to the data is: PIX4Dcloud
In the future I will disable the ortho preview. thanks for your help.
Randy_Keyser
The project file is called: Vansycle II North Valley
5/8/2023, 2:34 PM
