Uploading to Pix4dsurvey

My file is taking FOREVER to upload into my Pix4d survey software from pix4d matic. I created this dense point cloud but I don’t believe that it should be taking hours and hours to upload. Can someone help ASAP?

Hello,

My understanding is that you use “File” → “Open in PIX4Dsurvey” main menu entry in PIX4Dmatic, and the import operation takes very long. Is this correct?

Could you provide this information if possible

  1. What are software versions that you use?
  2. How many points does the dense point cloud contain?
  3. Did the import finish eventually?
  4. If it worked then could you share the log file please?
  5. If the import didn’t finish then could you try with a smaller project, please?

As a side note, you can also directly import PIX4Dmatic projects to PIX4Dsurvey as described on this support page How to import a PIX4Dmatic project into PIX4Dsurvey

Kind regards,
Alexey