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Upload failed: camera status unknown

I’ve been using Pix4D capture for a year and it always worked perfect.
Last time, performing checklist, everything checked except “camera status unknown”, and it doesn’t start the mission.
It’s a Parrot Anafi I’m using.

Any recomendation?

Thanks in advance.

Hello,

The behavior you are describing can’t be replicated on our side and has not been reported to us so far. I would suggest you go through all the basic checks and troubleshooting steps as it will solve most of the issues that can be encountered if properly followed. Make sure to update and calibrate the drone firmware.

Regards,