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Upgrading to Cloud Advanced from Basic mid cycle

Hello,

We attempted to renew our Mapper+Cloud Advanced license yesterday and accidentally selected Cloud Basic instead. Upon searching on the licensing site I do not see a way to upgrade this subscription during the cycle to Cloud Advanced without purchasing another license. The new bundles, products, and corresponding licenses seem to complicate the process from previous years. Is there a way to perform this upgrade during the current cycle or is this something Pix4d intends to add in the future. As a user of many software solutions this is the only product that does not offer such options. Thanks for providing an outstanding solution for our mapping needs.

Best regards,

Dustin

Hi Dustin, Thank you for your kind words. You can reach out to our sales team and they should be able to help out with the upgrade for this cycle.