Stuck processing Pix4D Cloud Catch upload ViDoc

Hey,

Currently proccessing a job in the cloud,

But the approximate 12 hours of processing time are exceded 3 times still no data.

Could you look in to it?

Greetz, Levi

Hi @Levi_Kooman
Welcome to Pix4D Community!

We will be happy to help you, but could you please open a support ticket for us at the following link? https://support.pix4d.com/hc/en-us/requests/new?
When opening the ticket, please specify the project link so we can find it in the system.

We are looking forward to your ticket.

Have a very nice day!

Hi Levi,

I have received your ticket.

Thank you,
-Jonathan