Stuck processing Pix4D Cloud Catch upload ViDoc


Currently proccessing a job in the cloud,

But the approximate 12 hours of processing time are exceded 3 times still no data.

Could you look in to it?

Greetz, Levi

Hi @Levi_Kooman
Welcome to Pix4D Community!

We will be happy to help you, but could you please open a support ticket for us at the following link?
When opening the ticket, please specify the project link so we can find it in the system.

We are looking forward to your ticket.

Have a very nice day!

Hi Levi,

I have received your ticket.

Thank you,