Support Website Contact Support Blog

Step 3 DSM, Orthomosaic and Index greyed out?

I have a commercial licence but for some reason cannot process step 3.  Any advice?   TIA

Hi Mark,

Which Pix4D solution were you using? Pix4Dmapper or Pix4Dmodel?
Pix4Dmodel cannot process step 3 but Pix4Dmapper can. Ensure that you were using the correct Pix4D solution.
Here are shown the main differences between the different solutions:

If you have a commercial license with valid Support & Upgrade, do not hesitate to contact directly our support team:

Hope you this will help.


Thanks Marco.

I made a schoolboy error :slight_smile: I was using model 

Best regards