Rotation and position ERROR in CATCH scan.

[hakon]

Hi

Been using Catch for nearly 1.5 years now, and i am very happy with the product!
But recently one of the Vidocs I’m borrowing out is acting strange…

In some way the rotation and Origo position is out of place, like 4-5meter horizontally.
This has never happened before and i cannot see any Errors in the Report either.

Here is a picture from Cloud after processing.
And no this pipe does not go under the road, it goes parallel besides it.

i have another picture from Gemini Terrain that shows the problem from another view, but new users in the community hub can just have one it seems like.

where do i start troubleshooting?
Is there anything about some calibration?

This is not something super critical, but in another setting this could be very critical.
Just want it to NOT happen again, so i need to learn.

Thanks in advance for the help! =)

[hakon]

Here is the picture from Gemini Terrain, the blue market one is the one i’ve “fixed”.
The black on is taken from the Vidoc scanner.

[fernando.torres]

Hi Hakon,

We can take a closer look at this through our support ticketing system. Could you please open a ticket? Once we’ve reviewed and resolved the issue, we’ll post the solution here so other users can benefit from it as well.

PIX4D Support

Kind regards