PIX4Dcapture Pro and RM500 Mavic 2 Pro compatibility

PIX4Dcapture
1

Hello,
Is it possible to install Pix4Dcapture Pro in the RM500 smart controller of the Mavic 2 Pro ?

Thanks for your answers.

2

Hello ssix,

Actually we only support the standard RC model RC1A as you can see in this link:

Kind regards

3

Thank you for your prompt response.
As you know we can no longer use pix4Dcapture + crtl+dji with RM500.
If I can’t install Pix4Dcapture Pro, what can I do?
I already tried to install the app for the RC1A controller yesterday, and it was working with a storage issue that was preventing it from taking off.
I was trying to find a solution to the problem, but since this morning it has been impossible to open the application!

4

Hello again ssix!

Storage issue? did you checked the device or drone storage? It’s strange that error, maybe that’s preventing the app to open it.

Kind regards

5

I checked everything.
anyway, now I can’t open the app.

6

Wich device are you trying to install Pix4DcapturePro into?

7

on the Mavic 2 Pro RM500 smart remote