Pix4Dcapture can't load a map

Hi All,

Pix4Dcapture uses Mapbox as a basemap provider. Mapbox has shut down its Legacy Static tiles API as of November 1st, 2020. Hence, the current and previous version, which uses the older API might have issues with the basemap.

Solutions:

  1. Update the software to the latest version of Pix4Dcapture.
  2. Change the street or/and satellite basemap provider. In Pix4Dcapture, go to Settings > Map. You will have the choice to set several other basemap providers. Change Basemap provider or add a custom one
  3. Set a custom map provider like Google Maps. This community post and this comment describe how to proceed.

Best,