pix4d off during operation

hi! we using pix4d

we got a problem

The phenomenon that the pix4d is turned off while we are working 2nd (point cloud), 3rd(dsm, ortho mosaic)level

what’s the reason

Hi @odaeng12 ,

This sounds like a crashing problem.

Could you first check if a solution from this article helps: PIX4Dmapper crash troubleshooting?

If not, please share the log file with us. You can find it in this directory:
▸ The project log file (text file): …\project_name\project_name.log

Best regards,
Rosana (she/her)