Dear people, I’m using Pix4D cloud standard version to show CAD in dxf on ortho’s, this goes very smoots till today! Pix4D Cloud is erasing parts of my CAD designs, what is wrong? Pix4D is deleting parts of the designs and I can’t figure out why…Any ideas what is happening and maybe changed to the platform?
Hi @remco.bruins,
Thank you for your message.
I’m sorry to hear that you are experiencing issues with DXF display.
I’m not aware of any deletion, but I need more information to have a better understanding of what is happening:
- Is the problem happening on every project, or only on a selected list of projects?
- Are the parts of a CAD design deleted immediately after upload, or can you view them for some time on PIX4Dcloud before they are deleted?
- Please share some screenshots with me and, eventually, the name or link of the projects affected
Note: this is a public forum. If you don’t want to share information about your projects here, I suggest you open a technical support ticket. This can be done here after a quick conversation with Pixie: Pix4D Technical support services
Kind regards,
Daniele