Support Website Contact Support Blog

How to sync jpgs from Phantom 4 to Android pix4dcapture app

Hi,

I have used the pix4d app to successful fly a mission and get jpgs.

So i now have a project, and it is attempting to sync the mission, or download the jpgs from the DJI Phantom 4 to my android app.

This is where it gets stuck and says cannot download images.  I connect the USB cable to the Phantom 4, as there is no wireless, but it doesn’t download.

Any suggestions?

V/R

Victor

Hi Victor,

You can try to download the images directly from the SD card of the drone. For more information: https://support.pix4d.com/hc/en-us/articles/204911905.

Note that processing with or without the .p4d file makes no difference in terms of results with Pix4D software: https://support.pix4d.com/hc/en-us/articles/202560819 

Regards,