Would someone please point me to the place in the documentation that specifies how large a sensor (megapixel) camera that Pix4D can support?
I’ve heard that larger megapixel images require an upgrade to my license.
I want to buy a camera with a larger sensor - but I want to stay below the size that requires an upgrade to my license.
Hi @joe.stroup,
The limit is 55 MP (but I suggest you stay a bit below to stay on the safe side), above this limit, you need to purchase the “large frame add-on”.
Here you can find the documentation page:
No one responds to the form when I ask about the large frame add-on, and I can’t find any actual contact emails or phone numbers. How do i go about getting the add-on?
You will need to talk with sales. Can you visit the link below and submit a request?
I have submitted several requests using the form. As I said, there is no response.
Hi,
I forwarded your message to our sales team.
If there is still no response, please do send a ticket to us via personal support (Personal Support)
We will assist you from there.
Best regards,
Rosana