As the e-mail address in my company changes, I want to change the e-mail address assigned to my account to cloud.pix4d.com. How can I do this ? The “Edit” option does not allow you to change the email.
Hi,
Welcome to Pix4D Community!
Please could you try the following:
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Go to cloud.pix4d.com
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Once login, on the top right on the menu bar, click on:
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Later, click on
Please let me know if it works for you.
Have a very nice day!
best regards
Hi,
Unfortunately, I did these steps but it doesn’t work. The Email (username) field is shaded in gray. it cannot be changed.
Best Regards
PW Komstal
Please could you reach out through a ticket.? you can open one here: https://www.pix4d.com/contact-us
In the ticket, let us know which will be the new email address, and we will perform the change.
I am looking forward to your ticket.
Have a very nice day!
Best regards