Help Needed: Design Overlays Not Working in Pix4Dcloud

Hey everyone,

I’m running into an issue with Pix4Dcloud and could use some help. I’ve been trying to use the design overlays feature, but for some reason, they’re not displaying correctly. The overlays appear to be fine in the 3D view, but when I switch to the 2D view, they either don’t show up at all or look completely distorted.

When I was searching about this I came across these resources Overlays Not Working React Native Tutorial Design Overlay (2D/3D)- PIX4Dcloud Advanced and as per them I tried the following-

I’ve double-checked my files and re-uploaded them a few times, but the problem persists. I even tried using different browsers and clearing my cache, but no luck. This issue is really starting to hinder my project progress.

Has anyone else experienced this problem with design overlays? If so, did you find a solution? I’m open to any tips or guidance you can provide. Also, if there’s a specific setting or step I might be missing, please let me know.

Thanks in advance for your help! Your support is greatly appreciated.

Best Regards

Hello @dc6945560

Please could you open us a support ticket and refer to the project URL where you are seeing this issue.

Best regards