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Get this error message no matter what: "Processing failed. Cannot compute the average ground sampling distance (GSD)"

Hi :smiley:

I have tried to process some orbital photos taken with my Phantom 4 Pro V2.  I have almost 80 photos around around a small house (10x15 meter, two levels) 

 get the error message on step 1, no matter what i do:

[Error]: Error e0046: Processing failed. Cannot compute the average ground sampling distance (GSD).

 

I have even downloaded some of the demo projects (ANAFI Work)  on the pix4d Models, and I get the error message. I have re-installed the Pix4D mapper 2 times.

Spec system: i7 6700K, GTX 1080, 32 GB ram etc. 

When I process the projects in the cloud, they look really good

Any tips?

 

Thank you

Hello,

Have you checked the instructions here: b. “Processing failed. Cannot compute the average ground sampling distance (GSD).”?
If the images are blurry or they do not have sufficient overlap, step 1 will be failing.

It is, indeed, very strange that you get the same error with our example dataset. Could you please share the log file of this demo project so that we can further investigate? You can upload your data to our OneDrive

Thanks in advance!