Geofence overide

Good morning,
I have a mission to fly for a survey of my department complex. It falls within a altitude zone where flight cannot exceed 196 feet or 60 meters. My mission is set for 165 feet or 54 meters. When I go to start I get a geofence error code. I unlocked the airspace of the airport with my DJI software but it still gives me a geofence error. How can I get this mission completed? Is there a way to override this? Any hints or tips would be greatly appreciated.
Thank you,

I have the same type of question. I was next to the airport with all the proper clearances. I could fly the area manually with the DJI GO app. But when I came to that invisible wall near the airport it just stopped and hovered.

Yep. Same problem here. Received authorization via LAANC and an unlock license through DJI. Pix4D refused to allow flight. This isn’t right. Why is a 3rd party software disallowing this? Pix4D should recognize the unlock license when connecting to the drone for that particular flight. So frustrating that I am looking at other flight planning mission options. Appears that UgCS allows the user to disable GeoZone and that’s the way it should be. Either recognize the unlock license file on the drone or allow disabling in the app. Will say though that I have received LAANC authorizations near smaller airports and haven’t had this problem. Also didn’t need DJI unlock license. The particular zone recently where I had the problem was in a blue Authorization Zone. Approved up to 200 feet AGL. And no I did not have the DJI GO 4 app running at the same time so please don’t ask. Did some reading on the topic and saw where Pix4D folks asked this very question. It appears to be a serious bug in their app. Only used DJI GO 4 app to sync the unlock license, to the drone, and closed it before running Capture.
Thanks,
MarkD

For an alternative program I am going to try the DJI GS Pro. When I looked at it after the fact I saw that it had the geofencing manager and noticed that the air port I was flying by was unlocked, same as the DJI GO app.

Could be an option. I’ll look at it for sure. I do use an IPAD. So far so good.
Appreciate it

Hi
I have been using pix4dcapture for 2-3 years now without any problems.
I have suddenly geofence problems in the app in areas where there is no geofence due to DJI.
I am using a inspire 1 with a RedEdge MX camera.

When I am trying to use other flight planning software I can fly in the same zone without any problems.
Anyone who has seen this problem and know how to fix it ?

Regards Per Valentin Lund

I’ve been flying mapping missions with Pix4Dcapture for years. I had repairs done to the DJI Phantom 4 and now I get a Geofencing error when I try to map. The drone flies fine with the DJI apps. How do I fix?

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Hello there, This issue might be due to the conflicts with the goefences parameter . Please make sure that the parameters are set properly in the drone vendor app and then try again.

Best,

I have been using pix4d capture during months without problem. Today i have started app, create project and when checkings are being done i got error “mission is outside the geofence. change the geofence parameters in the drone vender app then try again”. There is no protected area in DJI application and i can fly with DJI Go as ussual. I have a phantom 4 pro v2. What is the solution to this issue? I need it to continue my work. Thanks

I have checked with DJI and there is no restrictions from their side in the area i got the error in pix4dcapture

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Yep, I’m having this error too. Sites I’ve flown multiple years now have unregistered geofences that are blocking flights with Pix4dCapture. These sites do not appear on any maps for geofence unlocks (therefore they cannot be unlocked/should not need unlocking), but Pix4dCapture will not clear the geofence check and will not fly the site.

Here’s one of the phantom geofences - Google Maps

Here’s another - Google Maps

Drone appears to be able to operate in the zone using DJI Go4, but not with Pix4dCapture. This has caused significant implementation challenges for projects that have been mapped effectively for 2-4 years.

I had the geofence error when on a mission with my P4. It turned out that it was the max distance from the controller was set too low in DJI GO 4 app, turning the distance up solves the problem in the Pix4DCapture app.

Hope it helps.
Safe flying.

Kapil,
I am having the same issue. What do you mean by check the geofences parameters? I have checked the the DJI Flysafe app is allowing the drone to override the deo fence because of an LAANC authorization. The drone itself has no issue flying in this area once I sent the LAANC auth to DJI and they sent my the unlock auth. So I am not understanding what other geofence parameters there are. Please explain.

I have it figured out. By Geofencing parameters you meant the flight parameters of Pix4D Capture. I kept looking at the geofencing in terms of the drone itself and failed to realize that my altitude for the mission was about 10 feet higher than what my drone was approved for. It makes sense now but I was not at all looking at the flight parameters in the mission as I did not apply geofencing to the program but to the drone and DJI set up. Sorry for the confusion.