Ctrl+DJI Help

I am trying to use capture for stand counts in agriculture. I have a DJI mavic 2 pro, with a DJI smart controller. I have installed both “Ctrl+DJI” and “Pix4Dcapture”. However when I open Ctrl+DJI to enter into Pix4D (to start a mission) I get a pop up that says I need to install Ctrl+DJI on my device.
I don’t understand because I have already installed both apps. I need help.

Hello @steven.henderson, We don’t officially support the DJI Smart controller. If things change, we will publish it on our page on Supported drones, cameras, and controllers.

I would also recommend you to go through our support article on Which image acquisition app can I use with Pix4D’s software?.