Can't create points cloud classification

Can’t create points cloud classification adn got error

[Error]: Invalid empty pathname

[Error]: Error classifying pointcloud: [ZippedClassifierResource.cpp:55] Decompressed model file does not exist

i was tried reduce points but it still not working.

Could you please help me, How to solve it?

Thankyou
Tae

Hi @tiwakorn.wut,

thank you for your message and welcome to the Pix4D Community :slight_smile:.

This error is happening when there are issues in the PIX4Dmapper installation.
Please proceed with the following steps:

Please let me know how it goes and if this allows you to proceed with your work.

Cheers