Cannot open my project

Hi everyone,

I am getting this error while opening my Pix4Dmapper project, the project was saved, but later it wasn’t possible to open the same project. Subsequently, we have been unable to open any of our previous projects.

Error message:

Cannot open project… Invalid format
Error e0400b

I have attached a screenshot of the error.

Has anyone faced this problem before?

What causes this error?

If anyone knows the solution, please share the steps.

Hi @qzodusjsauofyvfhut ,

Welcome to the PIX4D Community :handshake: .

This message is documented. A description with a resolution can be found here:

Kind regards,
Daniele