Hi. I’m new to Pix4D and I’m self-training here, so I’m sure there’s a lot I don’t know. I’ve got drone data (Skydio X10D) that I’m processing for someone and the calibration/processing fails every time. Out of 1276 images, more than half of the images are uncalibrated and the processing never completes. I’ve attached an image, hope that helps and the quality report. This is also happening to about three other projects I’m trying to process for the same person. The other projects I was able to complete processing for come out very pixelated and I’m not sure why. Any help you can provide would be greatly appreciated.
I looked at your quality report, and it appears that you imported the image geolocations into your GCPs. Thus, your report shows that you have 1276 GCPs. This is a bit extreme:)
I suggest setting up a new project and only adding your images. Then try to process again.
I didn’t load the GCPs initially and it was failing. Loading the GCPs was my attempt at troubleshooting, but it didn’t seem to make a difference. I just tried it again with only the images and it still wouldn’t finish the calibration. It got to about 38% and failed. It wouldn’t even generate a report.
Thanks, @Alvaro_Santiago. I will create a support ticket and hopefully I can get the log to you that way. And to add, I also tried dragging the thumbnail images into the project that the individual provided. It fails immediately and says there are “no new RGB images to add” when I try that route.
I submitted a ticket on Wednesday, 25 June, 2025. I’m also attaching another example of images supposedly from a whole area scan (996 images) and the log file for that failed process as well. None of the images were uncalibrated, but they uploaded in a weird grid pattern and still wouldn’t calibrate/process. 2025-06-26_15-17-40.txt (857.5 KB)
Can you describe the project to us? What images and drone is this from? The log file indicates some type of Skydio drone, but there is insufficient EXIF data for this to process successfully. Sydio is fully supported, so this leaves me with more questions than answers. Did you manipulate these images in any way? And what Skydio drone is this from?
This project is what should be a whole area scan of a flight training/simulation area (I believe) with the SkydioX10D drone. The customer supplied both color/RGB and black and white images in a folder, and inside that folder is a folder labeled low resolution thumbnails of just the color/RGB images. I tried running the scan with both color and RBG images combined, with all images from both folders, and with just the RGB images, but nothing would process. I didn’t think it was complete due to all the holes/the way the images load. I did not manipulate the images in any way, but I am unsure if the customer did. Do you think that’s what happened here?
Installing the latest version did help quite a bit. The projects I was having issues with still failed a few times at first, but the system was finally able to process them and produce an image. I’m hoping installing the latest version of the software has resolved the issue for good. The images are still more pixelated than expected, but that could just be due to the amount of coverage the customer got with the drones. Thank you so much for your help!
These cookies are necessary for the website to function and cannot be switched off in our systems.
They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences,
logging in, or filling in forms. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous.
If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partner (Google).
They may be used by Google to build a profile of your interests and show you relevant adverts on other sites.
They do not directly store personal information but are based on uniquely identifying your browser and internet device.
If you do not allow these cookies, you will experience less targeted advertising.
