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About error e0502b

Hi, I’m Saku.
Somebody teach me about error e0502b?
I could not upload a new project on pix4d cloud.

Hi Saku,

Could you doublecheck with which user account you use to log in when uploading the project?

Does the issue only appear when you use the cloud platform or also when you upload the project directly from Pix4D Desktop?

In case that you use a Pix4Ddiscovery license then this is an expected error. Logging in with an account that has a valid license should solve the issue.

By the way, have you noticed that we have a japanese section in your community?
Feel free to write there, since Pix4D has opened an office in Japan, we have japanese support agent that will be happy to help you:
https://community.pix4d.com/c/pix4d-international/pix4d-jp

Best,