The background satellite map is not visible when i upload photos for processing.
Would you please let us know the version of PIX4Dmapper?
The issue should be fixed if the version is 4.6.2 or higher.
For more information, please visit the link below.
I have the Vesion 4.8.0
If it is 4.8.0, it should work. I would like to avoid posting your personal information here so it would be great if you could contact us with the screenshot of your display. I look forward to hearing from you.