Pix4d Cloud Change Capture Date

PIX4Dcloud PIX4Dcloud Questions/Troubleshooting
1

Pix4d Cloud Change Capture Date has not been working for us for the past week. When “Change Capture Date” is clicked the screen goes slightly dim but no option to change the date comes up. This has always worked fine for us until the past week. We have tried it on several different computers with the same result.

Any ideas?

2

Hello @rpas2

Please clear your web browser’s cache and try again. Note that we recommend using Chrome to view PIX4Dcloud projects.
If the problem persists, please open a support ticket.

Best regards

3

Note that we recommend using Chrome to view PIX4Dcloud projects

Interesting. I was told by support to use Firefox as sometimes the map area would turn white when using Chrome or Edge, a known issue. Perhaps that issue was fixed?