Pix4D Catch Zip File Problem

I am using a Pixel 9 phone for Pix4D catch, and I am trying to process the data using Pix4D Matic. When I export the data, the zip file created cannot be opened. I have tried exporting the file via wetransfer, via Google Drive, and via exporting to the “Files” folder on the phone and copying it to my computer. In all cases, when I open the zip folder, there are no files inside. When I try to extract the zip folder, I get an error “Windows cannot complete the extraction. The Compressed (zipped) folder “F:Zee…\NorthFountain.zip” is invalid.”.

The Pix4D export guide documents are not providing any solution to this issue.

Hello Zeedrone,

Can you try to use 7zip to unzip the file?

This should solve the issue.

Kind regards