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Mosaic Editor Problem

Hello everyone
After completing the editing process with Mosaic Editor, save the changes and extract them
I find this image in the file ,The image was saved with this name 20210707_MERG_ZONE_D_transparent_mosaic_group1
When I open the image using the GIS, the edits do not appear on it unless I zoom the image to the desired location
How can I solve this problem?
Thanks

Hi,

Welcome to the Pix4D Community :slightly_smiling_face:.

It seems that there is an issue with the pyramids built by your GIS software. Please follow the instructions provided by the GIS software you are using and re-build the pyramids.

cheers

Thank you
But I think there’s two file .tiff should be on the file transparent and another one
That’s right?

The output you are getting depends on what you have selected in the processing options for the Orthomosaic:

Regarding the transparency in your orthomosaic, please check this article: