generate reflecttance map (group) failed with error: "bad allocation" (FAILED)

PIX4Dmapper PIX4Dmapper Questions/Troubleshooting
1

hi,

 

i tried to calculate double grid (for 3d models) pictures and circular (for single 3d moidel) of the same model together and got this error:

generate reflecttance map (group) failed with error: “bad allocation” (FAILED)

 is it generally not possible to calculate this two positions togehther?

king regards,

kai

2

Hi Kai,

We are trying to troubleshoot your issue in the support ticket. I will update here once we solve it. I think it is a hardware issue.

3

Dear Momtanu,

I’m experiencing the same issue as Kai.
I’m trying to generate a reflectance map of an area.
Also, a double grid of an area and circular for a single object.
Can you please asses me in solving the issue?

Thank you,
Suzana

4

Hi Suzana,
For us to best help you we will need your quality report. This will tell us much about your project. You can either upload it here. Or you can open a support ticket and one of our support engineers can assist you.

5

Hi,
I also have this message:
Generating reflectance map tiles [group1]<<< failed with error (bad allocation)!
How can I get support on this?
Thanks

6

Please upload your log file to this post.