I’m trying to process from a video using Pix4D Mapper version 4.2.26 and when I hit ok on the video frame extraction message, I get the error code that says “Exception thrown: invalid stod argument”. The video I am using is a .mp4 captured with a SenseFly Albris maincam (38mp). We have tried the same video on another version of Pix4D (v3.1.23) on a different computer with the same error code.
I’ve searched the support page and Google as well and can’t seem to find a resolution. Anyone have any ideas?