Can't log in PIX4Dcapture app anymore

PIX4Dcapture PIX4Dcapture Questions/Troubleshooting
1

Hi,
I cannot log in to the PIX4Dcapture app (version 4.5.0) on the DJI Phantom 4 Pro+ controller.

Could you please advise what I should do to resolve this issue?
Is version 4.5.0 still supported for logging in with new accounts?
If not, what is the recommended way to run PIX4Dcapture on the Phantom 4 Pro+ controller?

Thank you in advance,

2

Hi @ognjen.kralj,

Welcome to the Pix4D Community :handshake:.

Please note that the PIX4Dcapture and PIX4Dcapture Pro apps have been discontinued.
It is possible that the phone OS is now blocking access from an old app, therefore you can’t log in anymore.

Please refer to this page:

Kind regards,
Daniele