Support Website Contact Support Blog

Cant download nothing


I get a trial for pix4d but can’t download pointcloud or dsm from the software, it shows me im in the pix4d discovery

Hello @silvassan69

Pix4Ddiscovery is a version with limited functions. For more information: Pix4Ddiscovery / Discovery mode.

Please follow the following directions to get full access to Pix4Dmapper software:

  1. Open Pix4Dmapper on your desktop.
  2. If you are automatically logged into Pix4Ddiscovery, please log out following the directions here.
  3. Log into the software following the directions here.
  4. On the welcome screen, select your trial license, and select ‘OK’
  5. This should open Pix4Dmapper using your valid license.

At this point you should be able to re-run the project with the desired processing options.