Cannot get ‘Ctrl+DJI’ and ‘PIX4Dcapture’ to work on the RC Phantom 4 Pro V2

Regrettably, I cannot find a post on this subject.

I have uploaded ‘Ctrl+DJI’ and ‘PIX4Dcapture ’ to the RC (Model GL300k). However, cannot get a suggested ‘work around” to work using a USB to USB-C, so the drone remains “disconnected”. Do you know a way to resolve this?

Also, my “project List” from the phone app are not showing on RC app using the same login.

Many thanks in advance.