Backup of annotation layers in cloud

Hi everyone,

I accidentally clicked delete on my annotation layer and now it’s completely gone. :sweat_smile:
Does anyone know if there’s a way to recover it, maybe through an undo function, temporary files, or a backup? Or are the annotations permanently lost?

Thanks in advance for any help!

Hello @Levi_Kooman

Depending on how long it’s been since you deleted the “annotations,” whether or not they can be recovered depends on the time it takes.

Please write us a support ticket (after the first interaction with the chatbot, the form will be provided) at the following link: Pix4D Technical support services

In the ticket, please let us know the project URL, when you deleted the annotations, and approximately how many there were, if you remember.

Best regards