Hello @ctwbim,
Thank you for your feedback. As Nikoleta explained, the issue is from the camera manufacturer, not with the PIX4Dmapepr. PIX4Dmapper supports most of the FLIR camera, however, when the FLIR camera such as Zenmuse H20T and the Mavic 2 dual enterprise advanced thermal camera is released, the third party has changed the EXIF information embedded in the raw images. This is why even if you use the FLIR tool(official tool from FLIR), it won’t be detected it as a thermal (rjpg)image. So, unless that EXIF information is modified there is nothing we could do from our side. For more information, I would suggest you to go through the thread that Nikoleta forwarded in the previous reply, Pix4Dmapper not converting RJPEG images to tiff from Zenmuse H20T and Mavic 2 dual enterprise advanced thermal camera.
Regarding which camera to purchase, I would suggest you to go through the list of supported thermal camera page that you have forwarded and see if anyone of those camera meets your requirements else explore more option with the FLIR camera. We are aware that some of the cameras are no longer available but those are the ones that are tested and work well with our software. As we support FLIR cameras, you can also research more about the available camera sold by FLIR.
Regards,