Pix4DMapper email Notifications

We are not receiving the notification emails from pix4dmapper when a model completes a processing step. What email address should the notification come from? We want to prevent the email from going to spam or junk. Thanks.

Hello @software11

Notifications are sent to the email address who owns the license. Please check your email inbox for the subject “[¨project_name] processed or uploaded to the cloud.”

Best regards