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CTLR + DJI unknown aircraft

I have the mavic 2 pro but seems I can not use it to plan any mission with pix4dcapture even the camera viewer does not show whats come out from the drone
Does anyone here have a same problem? How can this be solve?
Thanks for your help and sorry for my english.

Hi Léonard,

The Mavic 2 Pro is not supportedby Pix4Dcapture yet. You won’t be able to fly it using our application for the moment.
I would recommend you to follow the main threadas we will communicate on it for any updates.