Problems installing the 2.1.58 updated

PIX4Dmapper PIX4Dmapper Questions/Troubleshooting
1

 


Hello.

A few days ago I tried to install the latest update and could not. The error is in the photo attached.

Not only that, but apparently also the files were deleted and will not start the program. will not let me install it again.

The installation error is that I do not have administration permission (but I have).

I need help, I have a full payment account.

2

Hi Johansen,

Please uninstall version 2.1.58.
Download and install our latest version (2.1.61): https://mapper.pix4d.com/download/

It should solve the problem, unless you did a windows update recently and then we would need more details to investigate.
Let us know if the issue persists after reinstalling.

Regards,