Hello Alejandro,
This whole community topic refers to the wrong georeferencing when using Mavic 2 and that has been solved.
Please see the official comment for more information.
Your problem is different, your project is properly geolocated but you get a flat DSM.
I have looked at the Quality Report and it clearly shows what is going on:
As you can see, the difference between the initial and computed camera parameters is almost 100%.
If I continue reviewing the Quality Report, I see:
Due to this big difference, the computed camera has a focal length of 0.05 mm and that is the reason why you get a flat point cloud and DSM. Such a short focal length makes the whole project go wrong.
Before continuing with Step2 and Step3 is recommened to check whether something is wrong in Step1 as it is the case here.
When this happens (camera changing so much after computation), you should use “All prior” for camera optimization to force the software to not change the camera internal parameters too much.
I have downloaded your project and applied “All prior” and the project works perfectly as you can see from the following screenshots:
From the Quality Report, I can see that the ortho and DSM preview look correct:
A snapshot of the point cloud shows that it is not flat and looks also correct:
A snapshot of the DSM and Ortho also show that everything is also ok:
Answering your questions, Mavic 2 is fully supported by Pix4D, both mapper and capture. I just processed your data (using Pix4Dmapper).
As for the other projects that you mention, the same issue is probably happening. Please check the Quality Report and see how much the internal camera parameters change and in case they change much, please apply “All prior” and run the process again.
If that is not the case (or the other projects still fail with “All prior”) please, do not hesitate to open a support ticket or a new community post and send us: p4d file, log file, and Quality Report.
Thank you very much.
Regards.