Support Website Contact Support Blog

Cannot find photos after mission ended with DJI Mavic

I’m finish the mission. My dji mavic is landing, but it’s no power, and shut down. so I replace the battery , and then CAN NOT find the photo (include the software and the micro-sd card)…

I NEED FIND IT OUT, because it’s HARD to fly again.


So, where can i find it out… 

thank you very much!


For optimal experience with Pix4Dcapture, we recommend to proceed with basic checks:

This article helps users to troubleshoot app issues, and you can find the active community thread on the missing images topic here:

1 Like

Are you that you selected the right model? I had the same issue with a phantom: flight ok, photo position on the map, drone landed but the Sd card was empty. The app at certain point resseted the model (I don’t know if it was a my fault or an app issue).

Under mission manager you should able to see which model is selected.

I suggest to check very carefully all parameters before starting the mission.

1 Like