Cannot confirm email - pix4d.com refused to connect

I’m trying to create a new account for PIX4Dcapture, but I cannot confirm my email. When I click on the confirmation link, the website fails to load. I have tried 2 different devices on 3 different networks and 2 different email providers and all receive the same error message. “link.pix4d.com refused to connect.”

Hi @pslaven,

welcome to the Pix4D Community :handshake: .

I’m sorry to hear you are having difficulties verifying the email.

I can see in our system that the verification process was completed.

Can you please confirm if you are still having issues?

Cheers,
Daniele

It did resolve itself the next day.

1 Like

Thank you for confirming this, @pslaven.

Please let us know if there is anything else we can do for you.

Cheers,
Daniele