# Unable to send/receive confirmation email

**URL:** <https://community.pix4d.com/t/unable-to-send-receive-confirmation-email/26421>\
**Category:** PIX4D Café\
**Created:** [May 11, 2023, 2:03pm UTC](https://community.pix4d.com/t/unable-to-send-receive-confirmation-email/26421 "2023-05-11T14:03:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![twhitley](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@twhitley](https://community.pix4d.com/u/twhitley)\
**Post date:** [May 11, 2023, 2:03pm UTC](https://community.pix4d.com/t/unable-to-send-receive-confirmation-email/26421/1 "2023-05-11T14:03:01Z")

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Trying to confirm email but not receiving confirmation email even clicking ‘resend confirmation email’

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**Author:** ![Anastasis\_Spachos](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/anastasis_spachos/32/7061_2.png) [@Anastasis\_Spachos](https://community.pix4d.com/u/Anastasis_Spachos)\
**Post date:** [May 15, 2023, 12:02pm UTC](https://community.pix4d.com/t/unable-to-send-receive-confirmation-email/26421/2 "2023-05-15T12:02:02Z")

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Hello @twhitley

Welcome to the Community. I have manually confirmed your account.  
Please make sure that everything works as expected now.

Feel free to reach out if again if you need further assistance.

Best regards