# Unable to load project after PC crash - Error e0400e

**URL:** https://community.pix4d.com/t/unable-to-load-project-after-pc-crash-error-e0400e/5467
**Category:** PIX4Dmapper Questions/Troubleshooting
**Created:** [July 11, 2016, 2:06pm UTC](https://community.pix4d.com/t/unable-to-load-project-after-pc-crash-error-e0400e/5467 "2016-07-11T14:06:56Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Timothy\_Thwaites](https://avatars.discourse-cdn.com/v4/letter/t/ecccb3/32.png) [@Timothy\_Thwaites](https://community.pix4d.com/u/Timothy_Thwaites)
#### Post date: [July 11, 2016, 2:06pm UTC](https://community.pix4d.com/t/unable-to-load-project-after-pc-crash-error-e0400e/5467/1 "2016-07-11T14:06:56Z")

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Hi,

I’m having an issue trying to re-open projects after a PC crash. It has happened to 2 projects files, but ONLY after each had experienced a “blue screen” during processing - all other projects still open fine.

I’ve attached a screen shot of what I get when I’m trying to reopen the project.

I really need a way to get back into these project files.

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### Author: ![Julie\_Pichon](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/julie_pichon/32/592_2.png) [@Julie\_Pichon](https://community.pix4d.com/u/Julie_Pichon)
#### Post date: [July 29, 2016, 8:49am UTC](https://community.pix4d.com/t/unable-to-load-project-after-pc-crash-error-e0400e/5467/2 "2016-07-29T08:49:55Z")

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Hi Timothy,

I put the link of the other forum post where this issue is investigated and where you also shared your case:  
[https://community.pix4d.com/t/5412](https://community.pix4d.com/t/5412)

Regards,