# tif was not found or is not valid.

**URL:** <https://community.pix4d.com/t/tif-was-not-found-or-is-not-valid/5784>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Created:** [November 22, 2016, 3:58pm UTC](https://community.pix4d.com/t/tif-was-not-found-or-is-not-valid/5784 "2016-11-22T15:58:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Anthony\_Darlington1](https://avatars.discourse-cdn.com/v4/letter/a/58956e/32.png) [@Anthony\_Darlington1](https://community.pix4d.com/u/Anthony_Darlington1)\
**Post date:** [November 22, 2016, 3:58pm UTC](https://community.pix4d.com/t/tif-was-not-found-or-is-not-valid/5784/1 "2016-11-22T15:58:28Z")

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Hello,

&nbsp;

I am having issues loading the Ortho into civil 3d.&nbsp; The above error pops up like there is something corrupted with the file.&nbsp; I have tried multiple times to recreate the Ortho and it always gives me this error.&nbsp; I’ve uploaded Ortho’s into CAD from other softwares like ContextCapture with no problem.&nbsp; I was wondering if someone else has run into this.&nbsp; I am using the mapinsert and I have tried with coordinate system on and off.

&nbsp;

Thanks

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**Author:** ![Marili\_Giovani](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/marili_giovani/32/187_2.png) [@Marili\_Giovani](https://community.pix4d.com/u/Marili_Giovani)\
**Post date:** [December 6, 2016, 4:01pm UTC](https://community.pix4d.com/t/tif-was-not-found-or-is-not-valid/5784/2 "2016-12-06T16:01:20Z")

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Hello Anthony,

&nbsp;

Which version of the software are you using?&nbsp;  
Did you try to import the non transparent geotiff file?&nbsp;

You can check this article on how to import the non transparent geoTIFF file in AutoCAD Civil 3D:&nbsp;  
[https://support.pix4d.com/hc/en-us/articles/202559749](https://support.pix4d.com/hc/en-us/articles/202559749)

Best Regards,&nbsp;

&nbsp;

&nbsp;

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**Author:** ![William\_Miller](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@William\_Miller](https://community.pix4d.com/u/William_Miller)\
**Post date:** [January 23, 2017, 1:56am UTC](https://community.pix4d.com/t/tif-was-not-found-or-is-not-valid/5784/3 "2017-01-23T01:56:13Z")

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Same problem. &nbsp;I found that the ortho file is compressed. &nbsp;If I open it with Irfanview, then I can save it with the same name. &nbsp;The bigger file can now be opened by Civil 3D. &nbsp;But sometimes Irfanview cannot save the file without an error. &nbsp;I have not tried the not transparent method mentioned above but will try that next.

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**Author:** ![Blaz](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/blaz/32/4344_2.png) [@Blaz](https://community.pix4d.com/u/Blaz)\
**Post date:** [November 29, 2018, 6:45am UTC](https://community.pix4d.com/t/tif-was-not-found-or-is-not-valid/5784/4 "2018-11-29T06:45:20Z")

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Hi,

We created a post&nbsp;[[Desktop] Error “.tif was not found or is not valid” when loading orthomosaic into Autodesk Civil 3D](https://community.pix4d.com/t/7607--Desktop-Error-tif-was-not-found-or-is-not-valid-when-loading-orthomosaic-into-Autodesk-Civil-3D) for this topic.&nbsp;

This post will now be closed for comments and we invite you to use the new post for further discussion.&nbsp;

Best,