# Thermal orthophoto reconstruction

**URL:** <https://community.pix4d.com/t/thermal-orthophoto-reconstruction/8019>\
**Category:** PIX4Dmapper Questions/Troubleshooting\
**Tags:** thermal\
**Created:** [February 25, 2019, 9:09am UTC](https://community.pix4d.com/t/thermal-orthophoto-reconstruction/8019 "2019-02-25T09:09:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![FEDERICA\_NAPOLI](https://avatars.discourse-cdn.com/v4/letter/f/4bbf92/32.png) [@FEDERICA\_NAPOLI](https://community.pix4d.com/u/FEDERICA_NAPOLI)\
**Post date:** [February 25, 2019, 9:09am UTC](https://community.pix4d.com/t/thermal-orthophoto-reconstruction/8019/1 "2019-02-25T09:09:35Z")

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```
Hi! In the process of reconstructing a thermal ![](https://support.pix4d.com/hc/user_images/TcR02WSme0MiobtzmTpmug.png) orthophotos (144 frames), I use the Thermal Camera template. How is it possible that by inserting the 144 geolocalizations deriving from the multispectral frames, the reconstruction obtained is that attached? Usually the reconstruction is successful.  
  
  
Thanks.  
  
Federica

```

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**Author:** ![momtanu.chakraborty](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/momtanu.chakraborty/32/269_2.png) [@momtanu.chakraborty](https://community.pix4d.com/u/momtanu.chakraborty)\
**Post date:** [February 26, 2019, 12:52am UTC](https://community.pix4d.com/t/thermal-orthophoto-reconstruction/8019/2 "2019-02-26T00:52:54Z")

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Hi Federica,

Can you write us a support ticket with the quality report, log file, and the p4d file? That will help us solve the issue together. I will update on this thread when we&nbsp;find a solution. Since you have processed in a similar way before (with geolocation data from multispectral imagery) for other projects, that should not be causing this issue.

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**Author:** ![FEDERICA\_NAPOLI](https://avatars.discourse-cdn.com/v4/letter/f/4bbf92/32.png) [@FEDERICA\_NAPOLI](https://community.pix4d.com/u/FEDERICA_NAPOLI)\
**Post date:** [February 26, 2019, 1:48pm UTC](https://community.pix4d.com/t/thermal-orthophoto-reconstruction/8019/3 "2019-02-26T13:48:39Z")

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Could you provide me an email address where I can attach the documentation that asks me?  
On the platform I am not allowed to attach files if not images.

Thanks

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**Author:** ![Alice\_Bonfiglio](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/alice_bonfiglio/32/291_2.png) [@Alice\_Bonfiglio](https://community.pix4d.com/u/Alice_Bonfiglio)\
**Post date:** [March 1, 2019, 9:41am UTC](https://community.pix4d.com/t/thermal-orthophoto-reconstruction/8019/4 "2019-03-01T09:41:34Z")

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Please Federica, submit a ticket at this link [https://support.pix4d.com/hc/en-us/articles/hc/en-us/requests/new](https://support.pix4d.com/hc/en-us/articles/hc/en-us/requests/new)?

You can contact Support clicking **Contact Support** in the header of the page

Thank you