# Satellite map not loading in desktop **URL:** \ **Category:** PIX4Dmapper Questions/Troubleshooting\ **Created:** [May 20, 2017, 1:48am UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763 "2017-05-20T01:48:34Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Ken\_Nussear1](https://avatars.discourse-cdn.com/v4/letter/k/e9a140/32.png) [@Ken\_Nussear1](https://community.pix4d.com/u/Ken_Nussear1)\ **Post date:** [May 20, 2017, 1:48am UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/1 "2017-05-20T01:48:34Z")
I’m in pix4dmapper on my mac desktop V3.0.18 and I don’t get an option to load the satellite view in map view. Where is this setting and how do I activate it? ---
**Author:** ![Julie\_Pichon](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/julie_pichon/32/592_2.png) [@Julie\_Pichon](https://community.pix4d.com/u/Julie_Pichon)\ **Post date:** [May 22, 2017, 12:35pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/2 "2017-05-22T12:35:36Z")
Hi Ken, It is indeed not possible to have the satellite base map on Mac at the moment. You can find more information about this and other differences with the Windows version here: [https://community.pix4d.com/t/5672](https://community.pix4d.com/t/5672) ---
**Author:** ![Paulo\_Alberto\_Verdug](https://avatars.discourse-cdn.com/v4/letter/p/46a35a/32.png) [@Paulo\_Alberto\_Verdug](https://community.pix4d.com/u/Paulo_Alberto_Verdug)\ **Post date:** [November 17, 2020, 2:50pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/3 "2020-11-17T14:50:40Z")
Hola, desde ayer mi pix4d de escritorio tampoco muestra el fondo ni de satélite ni mapa, por favor me podrías ayudar con esto? Trabajo en un PC HP. Gracias. Paulo. ---
**Author:** ![Fernanda\_Bosmediano](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/fernanda_bosmediano/32/323_2.png) [@Fernanda\_Bosmediano](https://community.pix4d.com/u/Fernanda_Bosmediano)\ **Post date:** [November 17, 2020, 7:33pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/4 "2020-11-17T19:33:29Z")
Estimado Paul, Esto se debe a que Pix4Dmapper utiliza MapBox como mapabase y MapBox hiso algunos cambios en el servidor. Puede encontrar más información detallada en este link: [Mapbox basemap issue with older versions of Pix4D’s software](https://community.pix4d.com/t/mapbox-basemap-issue-with-older-versions-of-pix4d-s-software/15183) Mi recomendación es utlizar la version 4.6.2 de Pix4Dmapper o utilizar Pix4Dmapper sin un mapa base. Con nuestra última versión de Pix4Dmapper usted podrá tener ver un mapabase ---
**Author:** ![Andrew\_Milanes](https://avatars.discourse-cdn.com/v4/letter/a/a4c791/32.png) [@Andrew\_Milanes](https://community.pix4d.com/u/Andrew_Milanes)\ **Post date:** [November 17, 2020, 8:18pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/5 "2020-11-17T20:18:00Z")
Fernanda, 4.6.2 is only a preview release, with other known bugs. When do you expect a final release? ---
**Author:** ![Fernanda\_Bosmediano](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/fernanda_bosmediano/32/323_2.png) [@Fernanda\_Bosmediano](https://community.pix4d.com/u/Fernanda_Bosmediano)\ **Post date:** [November 18, 2020, 10:41am UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/6 "2020-11-18T10:41:24Z")
Hey Andrew, I checked with the team a stable release comes soon. If everything goes well it should be there next week or at the end of this week. The software will automatically notify you once the stable release is out. Sincerely, ---
**Author:** ![Andrew\_Milanes](https://avatars.discourse-cdn.com/v4/letter/a/a4c791/32.png) [@Andrew\_Milanes](https://community.pix4d.com/u/Andrew_Milanes)\ **Post date:** [November 18, 2020, 2:14pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/7 "2020-11-18T14:14:05Z")
Thank you Fernanda! ---
**Author:** ![Fernanda\_Bosmediano](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/fernanda_bosmediano/32/323_2.png) [@Fernanda\_Bosmediano](https://community.pix4d.com/u/Fernanda_Bosmediano)\ **Post date:** [November 18, 2020, 2:18pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/8 "2020-11-18T14:18:32Z")
My pleasure. Sincerely, Fernanda ---
**Author:** ![hugues\_calderero](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/hugues_calderero/32/206_2.png) [@hugues\_calderero](https://community.pix4d.com/u/hugues_calderero)\ **Post date:** [November 18, 2020, 3:30pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/9 "2020-11-18T15:30:46Z")
HI, i have the same problem on windows 10 desktop. no map loading since 2/3 days… pix4D V4.5.6 ---
**Author:** ![Fernanda\_Bosmediano](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/fernanda_bosmediano/32/323_2.png) [@Fernanda\_Bosmediano](https://community.pix4d.com/u/Fernanda_Bosmediano)\ **Post date:** [November 18, 2020, 3:50pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/10 "2020-11-18T15:50:26Z")
Hello, Please consider using the latest preview version of Pix4Dmapper 4.6.2 until the next release comes. You will find more information here : [Mapbox basemap issue with older versions of Pix4D’s software](https://community.pix4d.com/t/mapbox-basemap-issue-with-older-versions-of-pix4d-s-software/15183) Kind regards, ---
**Author:** ![jimoneill7](https://avatars.discourse-cdn.com/v4/letter/j/db5fbb/32.png) [@jimoneill7](https://community.pix4d.com/u/jimoneill7)\ **Post date:** [November 20, 2020, 1:19pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/11 "2020-11-20T13:19:53Z")
HI, I also have the same problem on windows 10 desktop pix4D V4.5.6. The base maps are not loading. Will this issue be fixed for pix4D V4.5.6 ? Thank you. ---
**Author:** ![Fernanda\_Bosmediano](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/fernanda_bosmediano/32/323_2.png) [@Fernanda\_Bosmediano](https://community.pix4d.com/u/Fernanda_Bosmediano)\ **Post date:** [November 20, 2020, 2:35pm UTC](https://community.pix4d.com/t/satellite-map-not-loading-in-desktop/3763/13 "2020-11-20T14:35:05Z")
Hello, Yes this issue is fixed, please upload to the latest version of Pix4Dmapper Kind regards,