# Program Not Responding after opening Volumes tab **URL:** \ **Category:** PIX4Dmapper\ **Created:** [July 20, 2021, 12:11pm UTC](https://community.pix4d.com/t/program-not-responding-after-opening-volumes-tab/19049 "2021-07-20T12:11:25Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Rieth-Riley\_Constru1](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Rieth-Riley\_Constru1](https://community.pix4d.com/u/Rieth-Riley_Constru1)\ **Post date:** [July 20, 2021, 12:11pm UTC](https://community.pix4d.com/t/program-not-responding-after-opening-volumes-tab/19049/1 "2021-07-20T12:11:25Z")
When a project is loaded, for some reason if you open up the (Volumes) tab immediately it will load a black screen then once loaded the whole program just freezes and you need to end task in task manager just to geo out of it. I figured out that if you open the (Ray cloud) tab first then open the (volumes) tab everything works perfectly! Do you know as to why this happens and if there is any way to fix it? ---
**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\ **Post date:** [July 21, 2021, 8:36pm UTC](https://community.pix4d.com/t/program-not-responding-after-opening-volumes-tab/19049/2 "2021-07-21T20:36:54Z")
This appears to be an issues with your graphics card. I suggest referencing the article below in order to instal the latest updates. > **[How to update the NVIDIA graphic card](https://support.pix4d.com/hc/en-us/articles/208614566-How-to-update-the-NVIDIA-graphic-card)** > > The following procedure applies to Windows computer. > 1. On the left end of the task bar, click the Windows Start icon and type Control Panel. 2. Depending on the window that opens: > > > > In the Contro... ---
**Author:** ![Mike\_K](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/mike_k/32/4697_2.png) [@Mike\_K](https://community.pix4d.com/u/Mike_K)\ **Post date:** [July 22, 2021, 9:29pm UTC](https://community.pix4d.com/t/program-not-responding-after-opening-volumes-tab/19049/3 "2021-07-22T21:29:08Z")
The latest version of PIX4Dmapper is 4.6.4. Can you please upgrade to the latest version and if the problem persists please send the log file and quality report. A short video of the issue will also be helpful. We will need these in order to help diagnos the problem.