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Problems with Ctr DJI and Pix4d for DJI Inspire One

When I start Ctr + DJI to make use of Pix4D, a message appears saying that “Ctr + dji stopped working”, and blocking the operation of the Pix4d. If I execute the pix4d independently, it is not allowed to execute if it is not through Ctr + dji. Thank you

Thank you for your interest in Pix4D products.
Please check this article to troubleshoot the issue: