# Poor basemap quality in Pix4DMatic **URL:** \ **Category:** PIX4Dmatic Questions/Troubleshooting\ **Created:** [April 6, 2023, 7:34pm UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022 "2023-04-06T19:34:19Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![aer](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/aer/32/4556_2.png) [@aer](https://community.pix4d.com/u/aer)\ **Post date:** [April 6, 2023, 7:34pm UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/1 "2023-04-06T19:34:19Z")
Hello everyone. Anyone knows why the difference in basemap quality in Matic vs Mapper?. It can improve? ![image](https://global.discourse-cdn.com/pix4d/original/2X/c/c1e33b8a72b00fab5722fdcef7895f8805c893e9.jpeg) ---
**Author:** ![Rosana\_Lin](https://avatars.discourse-cdn.com/v4/letter/r/71e660/32.png) [@Rosana\_Lin](https://community.pix4d.com/u/Rosana_Lin)\ **Post date:** [April 7, 2023, 2:13am UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/2 "2023-04-07T02:13:51Z")
Hi aer, The basemaps are delivered by an external provider and are mainly used for reference. Here is a screenshot comparing the same area with PIX4Dmapper (left) and PIX4Dmatic (right). ![](https://global.discourse-cdn.com/pix4d/original/2X/0/0c0b3c751d7825f21c1ce08ff1dead202d6fbc3b.jpeg) Despite showing the exact same scene, some resolution and color differences exist. Unfortunately, this is outside of our control and depends on the basemap provider. Nevertheless, we have been in touch with them about this issue to find a solution. Could you share with us if the resolution difference of the basemap impact the project crucially? Could you provide me the coordinates of your project area to reproduce this issue? Meanwhile, I suggest you can the **Map** base map (attached image). ![2022-12-29_10-39-20](https://global.discourse-cdn.com/pix4d/original/2X/9/939ef7814537d13713fe6139cff0a06e6fe37fd7.jpeg) Best regards, Rosana (she/her) ---
**Author:** ![Pierangelo\_Rothenbuhler](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/pierangelo_rothenbuhler/32/2439_2.png) [@Pierangelo\_Rothenbuhler](https://community.pix4d.com/u/Pierangelo_Rothenbuhler)\ **Post date:** [May 31, 2023, 11:32am UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/3 "2023-05-31T11:32:18Z")
Hi @aer PIX4Dmapper uses Mapbox as provider and PIX4Dmatic Maptiler, that explains the difference. Maptiler is a smaller company and is still growing their satellite data pool. We have been feeding them feedback on areas that need a better quality. Can you indicate locations (even approximate) of where the map quality is lacking? That way I can forward that to the provider. Note: last time I reported such an issue to them, they said they’re preparing a big update, so I’m hopeful to have better base maps soon! ---
**Author:** ![luke2](https://avatars.discourse-cdn.com/v4/letter/l/bc79bd/32.png) [@luke2](https://community.pix4d.com/u/luke2)\ **Post date:** [June 18, 2023, 12:11pm UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/4 "2023-06-18T12:11:19Z")
Covered in another. rather that duplicate, linking to the same problem. If you’re able to show me the boundaries of the property in the blur, happy to draw the Region of Interest > [@Region OF Interest](https://community.pix4d.com/t/region-of-interest/25647/4): > > Hi there, Unfortunately this isn’t possible for anywhere in Australia with the 2D basemap satellite view. There is nothing recognisable anywhere in the country. Is there a way to use our own WMS provider, or possibly Pix4D switching to another provider that has coverage (there are many that can provide a better view). Even Google is 20x better unfortunately frowning See the links below for example. Pretty safe to zoom in anywhere in Australia and you will get a similar result. … ---
**Author:** ![Willem\_Heesterman](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/willem_heesterman/32/1189_2.png) [@Willem\_Heesterman](https://community.pix4d.com/u/Willem_Heesterman)\ **Post date:** [January 14, 2024, 8:36pm UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/5 "2024-01-14T20:36:16Z")
i have been having a similar problem throughout New Zealand, the Quality of the basemap is so poor i cant even make out features in Matic. Mapper is good Quality. Located in the Hawkes Bay region, New Zealand ---
**Author:** ![Daniele\_Lecci](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/daniele_lecci/32/9493_2.png) [@Daniele\_Lecci](https://community.pix4d.com/u/Daniele_Lecci)\ **Post date:** [January 16, 2024, 7:19am UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/6 "2024-01-16T07:19:55Z")
Hi @Willem_Heesterman, Thank you for your message and for sharing the location of the area affected by the issue. Starting with PIX4Dmatic v1.53.0, we were able to provide better basemaps. Can you please verify with the new version if the issue still persists? Please provide a screenshot and a coordinate set if this is the case. Thank you, Daniele ---
**Author:** ![Willem\_Heesterman](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/willem_heesterman/32/1189_2.png) [@Willem\_Heesterman](https://community.pix4d.com/u/Willem_Heesterman)\ **Post date:** [January 17, 2024, 7:13pm UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/7 "2024-01-17T19:13:43Z")
Thank you, problem is solved & quality is better thank you ---
**Author:** ![elie334455lol](https://avatars.discourse-cdn.com/v4/letter/e/51bf81/32.png) [@elie334455lol](https://community.pix4d.com/u/elie334455lol)\ **Post date:** [October 25, 2025, 8:15pm UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/8 "2025-10-25T20:15:51Z")
Hola, Ocurre el mismo problema en todo Jalisco, Puerto Vallarta , la calidad es igualmente mala en Pix4D Matic ---
**Author:** ![Rhea\_Garratt](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/rhea_garratt/32/403_2.png) [@Rhea\_Garratt](https://community.pix4d.com/u/Rhea_Garratt)\ **Post date:** [January 26, 2026, 3:12pm UTC](https://community.pix4d.com/t/poor-basemap-quality-in-pix4dmatic/26022/9 "2026-01-26T15:12:53Z")
Hola @elie334455lol, el mapa de base está actualizado regularmente en PIX4Dmatic. Puedes confirmar si es mejor ahora?