# pix4dmatic

**URL:** <https://community.pix4d.com/t/pix4dmatic/22758>\
**Category:** PIX4Dmatic\
**Created:** [May 25, 2022, 5:41pm UTC](https://community.pix4d.com/t/pix4dmatic/22758 "2022-05-25T17:41:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jake\_Mattox](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@Jake\_Mattox](https://community.pix4d.com/u/Jake_Mattox)\
**Post date:** [May 25, 2022, 5:41pm UTC](https://community.pix4d.com/t/pix4dmatic/22758/1 "2022-05-25T17:41:30Z")

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when I import my images it is not reading the exif from the image. the same images in pix4dmapper come in and the info is there. not sure what I am doing wrong.

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**Author:** ![Kapil\_Khanal](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/kapil_khanal/32/304_2.png) [@Kapil\_Khanal](https://community.pix4d.com/u/Kapil_Khanal)\
**Post date:** [May 26, 2022, 3:06pm UTC](https://community.pix4d.com/t/pix4dmatic/22758/2 "2022-05-26T15:06:20Z")

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Hello @Jake_Mattox, It might happen if the camera only has the geolocation parameter but the camera orientation parameters(Yaw, pitch, and roll) are missing from the raw images.

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**Author:** ![Pierangelo\_Rothenbuhler](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/pierangelo_rothenbuhler/32/2439_2.png) [@Pierangelo\_Rothenbuhler](https://community.pix4d.com/u/Pierangelo_Rothenbuhler)\
**Post date:** [May 30, 2022, 8:43am UTC](https://community.pix4d.com/t/pix4dmatic/22758/3 "2022-05-30T08:43:34Z")

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@Jake_Mattox do you have any message displayed in the status center ? That’s the bottom bar of the software that can be opened up and where all information on progress and actions, warning and error messages get displayed.

Otherwise, could you please share an example image for which it doesn’t work? That way we can have a look.

Thanks!