# Pix4dfield Camera support

**URL:** <https://community.pix4d.com/t/pix4dfield-camera-support/29976>\
**Category:** Pix4Dfields Feature Request\
**Created:** [April 28, 2024, 1:14am UTC](https://community.pix4d.com/t/pix4dfield-camera-support/29976 "2024-04-28T01:14:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bigsam](https://avatars.discourse-cdn.com/v4/letter/b/5fc32e/32.png) [@bigsam](https://community.pix4d.com/u/bigsam)\
**Post date:** [April 28, 2024, 1:14am UTC](https://community.pix4d.com/t/pix4dfield-camera-support/29976/1 "2024-04-28T01:14:05Z")

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I’m pix4dfield user  
Is it support camera " Sequoia 1280x720,2.3. "?

 ![image](https://global.discourse-cdn.com/pix4d/original/2X/6/6e1f9e20f0b3c7dc1a4a69bfc1b39aea5f9f71f8.jpeg)

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**Author:** ![Julius\_Petri](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/julius_petri/32/4592_2.png) [@Julius\_Petri](https://community.pix4d.com/u/Julius_Petri)\
**Post date:** [April 28, 2024, 7:52am UTC](https://community.pix4d.com/t/pix4dfield-camera-support/29976/2 "2024-04-28T07:52:57Z")

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Hi,

can you let us know the details of this camera, what is its manufacturer? Looks like a camera which tells its a Sequoia (which we support) but isn’t one.

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**Author:** ![Jose.Arnaudo](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/jose.arnaudo/32/5966_2.png) [@Jose.Arnaudo](https://community.pix4d.com/u/Jose.Arnaudo)\
**Post date:** [April 29, 2024, 7:50am UTC](https://community.pix4d.com/t/pix4dfield-camera-support/29976/3 "2024-04-29T07:50:57Z")

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It seems you are mixing image resolutions as well. Share a few images of each with us as well, in order to provide the correct XML.

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**Author:** ![bigsam](https://avatars.discourse-cdn.com/v4/letter/b/5fc32e/32.png) [@bigsam](https://community.pix4d.com/u/bigsam)\
**Post date:** [April 30, 2024, 4:36pm UTC](https://community.pix4d.com/t/pix4dfield-camera-support/29976/4 "2024-04-30T16:36:19Z")

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Can you check the file?

[XAG008\_0001\_550nm.tif](https://community.pix4d.com/uploads/short-url/tyllkkZTDV7bS5yF9IqVplGABKP.tif) (818 KB)

[XAG008\_0001\_660nm.tif](https://community.pix4d.com/uploads/short-url/syWhxtbpql6EPABaBeqfmuFue3t.tif) (818 KB)

[XAG008\_0001\_735nm.tif](https://community.pix4d.com/uploads/short-url/vQJszHetR4cotGiqoA8WHjLTrmm.tif) (818 KB)

[XAG008\_0001\_790nm.tif](https://community.pix4d.com/uploads/short-url/kxru0xbjkWNvcYclU1vNkF0yRQP.tif) (818 KB)

 ![XAG008_0002.JPG](https://global.discourse-cdn.com/pix4d/original/2X/c/cb864d888dd3daae7e3193248503ed81c32c41d6.jpeg)

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**Author:** ![Jose.Arnaudo](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/jose.arnaudo/32/5966_2.png) [@Jose.Arnaudo](https://community.pix4d.com/u/Jose.Arnaudo)\
**Post date:** [May 3, 2024, 9:32am UTC](https://community.pix4d.com/t/pix4dfield-camera-support/29976/5 "2024-05-03T09:32:34Z")

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HI,

This is XAG X500 multispectral camera that does not tag the images properly.  
it seems you shared images for “Sequoia\_2.3\_1227x679” but you are also using other image sizes/resolutions:  
 ![image](https://global.discourse-cdn.com/pix4d/original/2X/d/d7619b6145a16ad12c4d86863db0c26a2664467d.png)

I added your camera parameters to the XML attached to this article: [https://support.pix4d.com/hc/en-us/articles/360035481811-Your-camera-is-not-supported-at-this-time-PIX4Dfields](https://support.pix4d.com/hc/en-us/articles/360035481811-Your-camera-is-not-supported-at-this-time-PIX4Dfields)

In other to process all your images, you will have to share all the dataset.

DISCLAIMER: the quality of these images is not good, and the information attached to them is not accurate. Despite using the XML you might not get proper map quality. Besides, Radiometric information is not present, hence vegetation indices cannot be trusted.  
We would recommend using another multispectral camera.

Jose