# pix4dcloud trial - blue screen? **URL:** \ **Category:** PIX4Dcloud Questions/Troubleshooting\ **Created:** [December 29, 2020, 7:08pm UTC](https://community.pix4d.com/t/pix4dcloud-trial-blue-screen/16039 "2020-12-29T19:08:17Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![vpaerialservices](https://avatars.discourse-cdn.com/v4/letter/v/7c8e57/32.png) [@vpaerialservices](https://community.pix4d.com/u/vpaerialservices)\ **Post date:** [December 29, 2020, 7:08pm UTC](https://community.pix4d.com/t/pix4dcloud-trial-blue-screen/16039/1 "2020-12-29T19:08:17Z")
so i uploaded my first project, all went well, only 60 jpgs. viewed the 2d map made annotations, all worked well. after opeing up the project again (say after logging out) when i click on my project to view it, the screen is blank and blue? ---
**Author:** ![Alice\_Bonfiglio](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/alice_bonfiglio/32/291_2.png) [@Alice\_Bonfiglio](https://community.pix4d.com/u/Alice_Bonfiglio)\ **Post date:** [December 30, 2020, 11:03am UTC](https://community.pix4d.com/t/pix4dcloud-trial-blue-screen/16039/2 "2020-12-30T11:03:13Z")
Hi @vpaerialservices, Could you post a screenshot of the interface here? In addition, could you share some details of your browser (type and browser version)? Could you also try to refresh the page if that happens again? ---
**Author:** ![Alice\_Bonfiglio](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/alice_bonfiglio/32/291_2.png) [@Alice\_Bonfiglio](https://community.pix4d.com/u/Alice_Bonfiglio)\ **Post date:** [January 25, 2021, 10:26am UTC](https://community.pix4d.com/t/pix4dcloud-trial-blue-screen/16039/3 "2021-01-25T10:26:31Z")
Split this topic on January 25, 2021, 10:26am UTC 3 posts were split to a new topic: [GCPs on Pix4Dcloud](https://community.pix4d.com/t/gcps-on-pix4dcloud/16345) ---
**Author:** ![Alice\_Bonfiglio](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/alice_bonfiglio/32/291_2.png) [@Alice\_Bonfiglio](https://community.pix4d.com/u/Alice_Bonfiglio)\ **Post date:** [January 25, 2021, 10:30am UTC](https://community.pix4d.com/t/pix4dcloud-trial-blue-screen/16039/5 "2021-01-25T10:30:13Z")
Split this topic on January 25, 2021, 10:30am UTC 2 posts were split to a new topic: [How secure is Pix4Dcloud](https://community.pix4d.com/t/how-secure-is-pix4dcloud/16346) ---
**Author:** ![Alice\_Bonfiglio](https://sea2.discourse-cdn.com/pix4d/user_avatar/community.pix4d.com/alice_bonfiglio/32/291_2.png) [@Alice\_Bonfiglio](https://community.pix4d.com/u/Alice_Bonfiglio)\ **Post date:** [January 25, 2021, 10:56am UTC](https://community.pix4d.com/t/pix4dcloud-trial-blue-screen/16039/7 "2021-01-25T10:56:35Z")
Split this topic on January 25, 2021, 10:56am UTC 2 posts were split to a new topic: [Do I need to download software for the online course?](https://community.pix4d.com/t/do-i-need-to-download-software-for-the-online-course/16347)